Assuring your time and ours!

Products & Services: Booking Appointments & FAQ: Assuring your time and ours!

We are here seven days a week so we can accommodate you and your family. We operate under the same hours as Baby Land:

Monday - Wednesday 10am - 6pm
Thursday - Friday 10am - 9pm
Saturday 10am - 6pm
Sunday 11am - 5 pm

We require a credit card at time of booking to process the sitting fee. We understand that things happen and cancellations are unavoidable, however we do require 48 hours notice to refund your sitting fee. Our sessions run between 45 and 60 minutes long. We do not charge for additional family members.

We suggest booking your appointment a week or two in advance again to assure you book the time that is best for your little one(s).

Each client is given a one hour order session with a portrait consultant. There is a minimum order of $150. We suggest that you have a list of family and friends you wish to give to and any measurements of walls that you are considering hanging your portraits on. We offer evening appointments if this is a better time for you and your spouse. It is best to not have your children present so that you can fully focus on your photos and order placement.

We also provide custom framing and albums that are priced on an individual basis. We also carry a selection of standard frames.

Due to the custom nature of our product payment is made in full after each order session. Orders are non-refundable. Once an order has been placed it will take approximately 4-6 weeks to process. We will call you once your order has been verified and is ready for pick-up. We do rush birth announcements and thank you cards. These are generally ready for pick up within a two week period once they have been approved for print. Custom Framing, Canvas Gallery Wraps and Plaquing may take longer for delivery as they get shipped out to outside companies. Custom framing and plaquing is in addition to your portrait order.

If you require any additional information please do not hesitate to call us directly at 905.264.2640 

Web Design Company & Internet Marketing Firm: Exclaim